Government Testimonials

I had the pleasure of utilising eScribe for their closed captioning service which included the transcribing of a series of webinars which the National Road Safety Partnership Program (NRSPP) had produced. The provision of .srt caption files and verbatim transcripts for the series of webinars was a requirement of a sponsorship agreement with Safe Work Australia for six NRSPP case study webinars featuring high profile Australian corporates initiatives in respect to road safety. We had little idea what this would entail or where to go but were directed to eScribe for the services and from beginning to end, it was seamless. The turnaround met and exceeded all contract deliverables, making it effortless. Recommendations were provided by eScribe on how to improve the quality of our webinars and ensure a high quality product. I would recommend eScribe’s closed captioning and transcription services to any organisation should they require it. 

– Jerome Carslake, Manager, Safe Systems Engineering, ARRB Group Ltd, Victoria

The transcription service provided by Vicki McLean and the eScribe team was prompt and of an excellent standard. Vicki provided immediate and ongoing support, making the upload/download process quick and easy. The transcripts were completed promptly and were of a high quality and accuracy, despite the sometimes poor quality of the recordings that we provided. Vicki’s friendly and professional manner made it a pleasure to use the service. We have recommended our agency to use eScribe again in the future. 

– Samantha Lyneham, Australian Institute of Criminology, Canberra

Working with Vicki and the eScribe team is a real pleasure. Vicki provides a great service that is quick and professional, but more than that she has personally advised and helped to develop products specific for our needs which has been invaluable. It has been great to find a business that genuinely cares for its clients, and this shows in what eScribe do for us.

– Paul Hasler, Assistant Director Field Production, Department of Education, Employment and Workplace Relations (DEEWR), Canberra

We have used eScribe to transcribe interviews recorded for the production of our Growers’ Guide to Centre Pivots and Lateral Moves DVD and case studies for our on-line videos. We have found their systems and service extremely prompt, efficient and of excellent quality. This has greatly assisted us in delivering on our outputs. I have no hesitation in recommending the excellent service that they provide to their future clients.

– Graham Harris, Principal Development Extension Officer, Department of Agriculture, Fisheries & Forestry (DAFF)